Crazy Boyfriend Bad Customer Service!

Crazy Boyfriend Bad Customer Service!

to stay up to date on the latest videos make sure you subscribe via email to the website below and Read More

November 19, 2019 12 Comments
Omnichannel for Dynamics 365 Customer Service | 2019 release wave 2 overview

Omnichannel for Dynamics 365 Customer Service | 2019 release wave 2 overview

[MUSIC] We are excited to announce new features in Omnichannel for Customer Service that expand customer’s choice of communication channels, Read More

November 19, 2019 No Comments
How to Handle Irate Customers

How to Handle Irate Customers

Hi Hustlers Today let’s discuss how to handle irate customers Keep in mind that having irate customers sometimes is part Read More

November 18, 2019 4 Comments
A career in customer service at City West Water

A career in customer service at City West Water

My name is Denver and I’ve been working in Customer Operations since 2011, which is close to six years. You Read More

November 18, 2019 No Comments
Customer Service Tool #31: Leave Lasting Impressions

Customer Service Tool #31: Leave Lasting Impressions

Hi There! This is Shep Hyken, customer service and experience expert and today’s tool from my book Amaze Every Customer Read More

November 17, 2019 No Comments
Voice Service – Customer Service with Voice Assistants like Alexa

Voice Service – Customer Service with Voice Assistants like Alexa

Hi everyone, this is Chris again from Unymira. Today we want to talk about how to offer customer service via Read More

November 15, 2019 No Comments
Should You Use Customer Service Software

Should You Use Customer Service Software

– How do you know when you should start using a customer service software package, like Help Scout or Zendesk? Read More

November 15, 2019 No Comments
Why outlet stores aren’t as good a deal as they seem

Why outlet stores aren’t as good a deal as they seem

Outlet stores, as most people understand them, are a place to get a good deal on a high-end product. And Read More

November 14, 2019 100 Comments
Elevating Your Customer Service – Christoff J. Weihman Interview

Elevating Your Customer Service – Christoff J. Weihman Interview

Welcome back to Geeks R Sexy! I am Jason LeDuc, your host for the fourth Thursday of every month. I Read More

November 14, 2019 No Comments